What to do when Viber is not working?

How to fix Viber issues on Android

1. Update Viber. When having issues with any of your apps, one of the first things you need to do is to check if an update is available.
2. Restart your smartphone. The easiest way to free up the memory and get things in motion is by restarting your device.
3. Clear cache and data.
4. Delete the app and install it again.

Keeping this in consideration, what do you do when Viber doesn't work?

Do the following in your phone's settings.

1. Turn on Viber notifications.
2. Allow Viber to send notifications when "Do not disturb" is on.
3. Allow Viber to send notifications when battery optimization is on.
4. Allow Viber to use background data.
5. Allow Viber to run in the background.

Beside above, how do I fix Viber crash on my iPhone? iOS 10 & above

1. Open your phone's Settings.
2. Select Privacy.
3. Scroll down to Analytics.
4. Select Analytics Data.
5. Tap the most recent crash report (the file name should begin with "Viber-")
6. Select and copy the text.
7. Paste the text into a Support ticket.

Also know, how can I activate my Viber account again?

On Android you can activate with either a phone call or by SMS. Receive an automated call with your access code. Once the call has connected to your phone (started to ring), it will automatically hang up and input the code.

Android

1. Open the Google Play Store to install Viber.
2. Open the app.
3. Select Continue.

What happens if I delete and reinstall Viber?

Uninstalling Viber:

Removes the Viber app from your phone or computer. Deletes your call and message history. If you download and activate Viber again with the same phone number your basic account info will be restored (your name, profile, or any linked accounts).

Related Question Answers

Why is my Viber blocked?

You have been blocked on Viber because an action you did on the app was identified as spam, either by our system or by other users. The most common cause for being identified as spam is sending too many messages to other users who don't know you.

Who owns Viber?

Rakuten

How do you reset Viber on iPhone?

1. Open the more screen.
2. Tap on Settings.
3. Choose Account.
4. Select Viber Backup.
5. Tap on Restore.
6. Select Restore Now.

What does one check in Viber mean?

One ✓ means your message is sending. Two ✓✓ means your message has been delivered to your recipient's phone. Purple ✓✓ means your recipient has seen your message.

How do I clear my cache on IOS?

How to Clear iPhone and iPad Cache

1. Open the Settings app on your ‌iPhone‌ or ‌iPad‌ and scroll down to Safari in the list.
2. Scroll to the Privacy & Security section and tap the blue Clear History and Website Data option near the bottom of the menu.
3. Tap Clear History and Data in the popup pane to confirm.

How do I clear my Viber cache on iPhone?

Delete your data on Viber

1. Open the more screen and tap on Settings.
2. Tap on Privacy.
3. Open your Personal data.
4. Select Delete your data.
5. Follow the instructions on the following screens to delete your data.

How do you fix an app that keeps crashing on iPhone?

How to Fix an Apps from Freezing or Crashing On iPhone

1. Fix 1: Force Close the App.
2. Fix 2: Update the App.
3. Fix 3: Clear the App Data.
4. Fix 4: Reset All of Your Settings.
5. Fix 5: Factory Reset.
6. Fix 6: Putting your iPhone in DFU (Device Firmware Update) mode.
7. Fix 7: Delete the App for Good.

How can I send long video on Viber?

Send videos for free on Viber

1. Open a Viber chat.
2. Tap the camera icon.
3. Tap and hold on the capture button to take a video.
4. Let go to stop recording.
5. Tap the send button to send the video.

How can I fix Viber activation code?

Incorrect code

1. Double check you have typed the right number in.
2. If you've tried activating 3 times, wait 24 hours and try again.
3. Try activating by call instead.

How can I activate my old Viber number?

Are you changing phone number as well as phone?

1. Change and verify your phone number on the old device.
2. Back up your Viber account and chats.
3. Download and activate Viber on your new phone.
4. Follow the instructions to restore your history.

How do I activate Viber on another phone?

Activating Viber as a secondary device - Android tablets and iPad

1. Make sure Viber on your phone is up to date.
2. Open the Play Store/ App Store to install the Viber app on your tablet.
3. Once it is downloaded, open Viber.
4. Select Continue.
5. Enter the phone number on your phone as follows:
6. Verify this is the correct phone number.

How do I sign into Viber using my email?

Connect your email to your Viber account

1. Open the more screen.
2. Tap on Get free stickers.
3. Open the connect email screen.
4. Fill in your email address.
5. Create and confirm your password.
6. You will receive a confirmation message from Viber with the link to your sticker pack. Tap on the link, download it, and get sending.

How do I activate Viber on my desktop?

Get Viber for Desktop

1. Download and open the desktop app: viber.com/download/
2. Open Viber on your phone.
3. Open the menu screen.
4. Tap QR Code.
5. Scan the QR code on the computer screen with your phone.

What is my Viber number?

Try going into the settings and maybe look for something like “Your Account”, “My Account”, “Account Information”, etc. When you find that, try looking for your Viber ID. Viber uses phone numbers as the ID, so if you know your phone number, it's most likely your Viber ID unless you used another phone. Hope this helps!

Is Viber free to download?

Viber is completely free. All you need is a data plan or Wi-Fi connection and you're good to go. Make free international calls, send text messages, open a group chat, and so much more! Download Viber today to connect with people, no matter who they are, or where they are from.

How do I verify my Viber community?

Search for new Communities on the topics you are interested in from the search bar on Viber.

1. Tap on the search button.
2. Put in the @ symbol.
3. Type in the Community name, or a search word.
4. All the Communities with that word in their name will appear on your screen.

How do I sync Viber?

Sync Your Viber Chat History to Viber for Desktop

1. Make sure you have the latest version of the Viber app on your phone.
2. Install Viber for Desktop on your computer for the first time, and open the app.
3. Tap Sync on the sync popup when prompted.
4. On your phone, tap Approve to allow your chat history to sync between your phone and desktop.

How do I stop Viber from crashing?

The easiest way to fix an app that keeps crashing on your Android smartphone is to simply force stop it and open it again. To do this, go to Settings -> Apps and select the app that keeps crashing. Tap on the app's name and then tap on 'Force stop'. Now try opening the app again and see if it works well.

How do I reboot my iPhone?

Restart your iPhone

1. Press and hold either volume button and the side button until the power off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

How can I restore my Viber messages?

While setting up your Viber account, you will get an option to restore an existing backup. If not, then you can go to its Settings > Viber Backup and tap on the “Restore” option. View the details of the previous backup file and tap on the “Restore” button again to get back your Viber messages.

Can Viber messages be deleted?

Long-press on a message to bring up the options dialog for that message. Tap “Delete for everyone” to wipe that particular message from all devices that it was sent to. To delete the message from your own device only, tap “Delete for myself.”

What happens when you clear chat on Viber?

Clear your chat

You will still get future messages from that group or chat but past messages will be deleted.

Will Viber work if I change SIM?

Whether you switched phone numbers because you got a new SIM card or a new number from work, or it's just time for a device upgrade, we're happy to let you know that you can now change your number and Viber will save your chat history for you.

How do you block contacts on Viber?

Block a contact from inside the block list

1. Open the more screen.
2. Open Settings.
3. Choose Privacy.
4. Tap on Block list.
5. Tap on the add button at the top of the screen.
6. Select the contact you want to block, or enter their full phone number with the international calling code.

How do I uninstall an app on Mac?

Use the Finder to delete an app

1. Locate the app in the Finder.
2. Drag the app to the Bin, or select the app and choose File > Move to Bin.
3. If you're asked for a username and password, enter the name and password of an administrator account on your Mac.
4. To delete the app, choose Finder > Empty Bin.

How can I delete my Viber account from another phone?

If you have lost your phone, or it has been stolen, you can deactivate Viber by simply reactivating your account with the same phone number on a new phone. Setting up Viber on a new phone will close your account on the old device, and no one will be able to access the chats stored in there.

How do I uninstall messages?

Procedure

1. Tap on Google Play store.
2. Tap on Search and search Messages by Google.
3. Tap on the app and select Uninstall.
4. Tap OK.
5. Tap on Update.