“Do not use this company! Tried to change my flights due to COVID- they confirmed to contact the airline directly. I then asked Opodo for a refund and to cancel the flight and they refused saying they need to speak to the airline first. Happy to take my money however no accountability.
Consequently, is Opodo com reliable?
Opodo is dreadful
Stay away from Opodo. We booked through them and the airline went out of business. Impossible to get a refund or talk to anyone on the phone so ended up paying £96 for a 3rd party phone call (their 0800 number wasn't working). Also, they charged us £60 for Opodo Prime which WE DID NOT SIGN UP FOR.
Also Know, is Opodo an ABTA member? Nor is Opodo a member of Abta which offers its own protections. Your only hope is to try to claim off your credit card issuer under the Consumer Credit Act.
Considering this, is Opodo protected?
All package holiday bookings made with Opodo and eDreams are protected by the Spanish financial protection scheme. In the meantime, UK customers booking package holidays with Opodo and eDreams are receiving protection equivalent to ATOL via the Spanish financial protection scheme.â€
Can I take Opodo to small claims court?
The governing law for Opodo.co.uk is English, and they provide a registered address in the UK, so they can be taken to the small claims court in this country.
Related Question Answers
Is booking with Opodo safe?
Opodo worst flight booking website. Lack of Atol protection for package holidays is not the only reason you shouldn't book with Opodo. It also sells flight-only bookings. Opodo was the lowest-rated firm in our most recent annual survey of flight booking sites.Does Opodo refund?
Refund is normally made within maximum 10 days from the cancellation date. We will not cover for any amount for which the passengers can be compensated by a third party. Opodo reserves the right to deny purchase of the Cancel for Any Reason Guarantee to any customer suspected of fraud.Who is Opodo owned by?
AmadeusCan I trust Skyscanner?
Skyscanner is highly reliable. Skyscanner is an independent company with the sole goal of helping you find the best option for your personal travel plans. Every month, over 100 million customers trust Skyscanner to help them find the best deals on flights, hotels, and car rentals.Is my trip reliable?
Do not use mytrip. They are a fraud. I booked a flight which they claimed as refundable if canceled. But when i canceled it, they gave no refund and their customer support is also nowhere.How do I speak to someone at Opodo?
Call us on 800 0330 5207 to make the reservation over the phone.Can you cancel flights with Opodo?
After searching for your flights you'll see the notification of the free cancellation service and its timeframe directly on the results page. In order to cancel the booking within the allowed timeframe, you'll only need to call our Customer Service Centre. Your flight will fully refunded including service charges.How much does Opodo prime cost?
No surprises. With over a million Prime members, we're able to offer the best prices. Sign up for just £59.99/year.How safe is BudgetAir?
Who is BudgetAir.com? On BudgetAir.com, you can compare and book flights for any airline to any worldwide destination, to and from any airport. Booking is 100% safe and secure.How do you get to Opodo?
Our online customer service team is also reachable via Facebook or Twitter. Send them a private message with the following details: your booking number, email address used in the booking and query/request described in detail.Is Expedia Atol protected?
You've fewer rights with flight or hotel-only bookings via third parties such as online travel agents, eg, Expedia. That said, flights and accommodation or car hire booked from the same company within 24 hours are covered by ATOL, even if not part of a formal package.Are Kiwis reliable?
Answer: No, Kiwi is not a scam; that's just too much to state. They do have a lot of happy customers. Even Skyscanner links you to Kiwi. However, it is not a very reliable website with a perfect customer service.Can I change my flight date with Opodo?
If changes or cancellations are permitted, then please call Opodo to make the change. Please note that some flights include free cancellation, including all service charges, until midnight on the day of purchase and only available during call centre opening hours.Is Opodo part of booking com?
Odigeo, the umbrella organisation overseeing the likes of Opodo and the French and Spanish OTA brands GoVoyages and eDreams, is now an affiliate of Booking.com for the trio's respective hotel channels.How do I know if a travel company is legitimate?
Look for the ATOL logo on the travel company's website, shop window or brochure. You can search using the name or ATOL number for the company to confirm if they are a legitimate ATOL holder. Even if the company looks like an ATOL travel agent, with a UK web address, it's always better to check before you book.What is difference between ATOL and ABTA?
What is the difference between ABTA and ATOL? ATOL (Air Travel Organiser's Licensing) sits alongside ABTA but is specifically designed to cover people who fly. Whereas ABTA covers rail, road, or sea travel holidays. Many ABTA tour operators also provide bonds to the Civil Aviation Authority under the ATOL scheme.Is go to Gate legit?
They are scam artists. They will not let you cancel your ticket as is required by federal law. They use their own credit card to book your ticket. So even if you cancel directly with the airline and gotogate gets their money back (as they did with my situation) they still will not refund you.Is edreams a member of ABTA?
They are based in Spain so you have no ABTA or ATOL protection.Is Expedia a legit website?
Is Expedia legit? Expedia is a legitimate travel accommodation booking website that takes user satisfaction very seriously. They offer low prices and quick reservations on accommodations. You can also cancel your bookings (most likely) without incurring charges, and your reservations are guaranteed by Expedia.What is Opodo prime?
Opodo Prime is basically a membership programme offering discounts on your travel. The headline benefits are a little vague: “Discounts on 100% of flights. Up to 50% off on accommodation. Equal savings for everyone travelling with the Prime member.Can you sue airlines?
U.S. law and U.S. Department of Transportation (DOT) regulations exempt airlines from lawsuits by passengers in most circumstances. You may be able to sue in small claims court, but in most cases you can resolve the problem by working directly with the airline or filing a complaint with the DOT.How do I make a claim against an airline?
If you're in the U.S., file a complaint with The Aviation Consumer Protection Division (ACPD). If you're in Europe or the UK, file a complaint with CAA. These websites show phone numbers you can call and have online forms to fill out so you can choose whichever method you prefer.How do I sue an airline for negligence?
How to file a complaint against an Airline- File a complaint directly with the airline.
- File a complaint with the U.S. Department of Transportation.
- File a complaint with the Better Business Bureau ("BBB")
- File a small claims lawsuit against the airline.
Can I sue Ryanair?
Yes. Normally, you are able to claim all reasonable extra costs that you incurred because of your Ryanair flight delay, cancellation or overbooking.Who regulates airlines in the UK?
The Civil Aviation Authority (CAA)Can I sue Ryanair in the UK?
Yes. Normally, you are able to claim all reasonable extra costs that you incurred because of your Ryanair flight delay, cancellation or overbooking.Should I accept a voucher from Easyjet?
Vouchers must not be issued as an alternative to cash refunds without your written consent. If you received vouchers you didn't want and the airline refuses to exchange them for cash, you should complain to the airline's Alternative Dispute Resolution service (ADR).How do I complain to Ryanair?
Ryanair complaints contacts- Visit Customer Contact Forms.
- Email Customer Services on .
- Call Customer Services on 0871 246 0000.
- Call Post booking queries on 0330 1007 838.
- Tweet Ryanair Customer Services.
- Follow Ryanair.
- Follow Ryanair.
- Watch Ryanair News.
