- Log in to the Depop app.
- Tap > tap All sold items.
- Select the transaction you'd like to refund > tap Refund.
- To send a full refund, follow the steps for Full refund.
- To send a partial refund, switch to the Partial refund tab and type in or select the amount you'd like to refund.
In respect to this, can you do returns on Depop?
If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. You can do this up to 180 days after the purchase. Paid outside of the Depop app? Profile > Settings > Need help? >
Likewise, do I have to refund shipping on Depop? If you've opted in to Ship with Depop (US only), your unused label will also be refunded automatically. If you issue a partial refund using the in-app refund method, you will receive a partial amount of your Depop fee automatically, but you will need to contact Support to receive a refund for an unused label.
Keeping this in view, who pays for return shipping on Depop?
seller
Do you get Depop fee back if you refund?
If you refund your buyer for a Depop sale, we'll refund the Depop fee. The Depop fee will be returned automatically when you refund your buyer through the app. If you sold through PayPal, reach out to our Support team to get a fee refund.
Related Question Answers
What happens if you dont refund a buyer on Depop?
The buyer should see their refund back in their bank account within 5-10 days. If you don't have enough in your balance because the funds have already been paid out to you, it will automatically be sent from your linked bank account, and your Stripe account will effectively go into a negative balance.How do you dispute on Depop?
If you paid through Depop via PayPal all you need to do is open a dispute …. If through Depop Payments Profile > Settings > Need Help? > Buying > My purchase > My item is not as described and find the item > 'I've already contacted the seller' > Send report.Is Depop safe?
According to Depop, it's safe to buy from their marketplace if you adhere to their guidelines. To minimize the likelihood of being scammed, you should only make a transaction through the app or website and make sure to click the “BUY†button.How long does Depop take to refund?
If the transaction has been failed from the point of processor, it should be credited back within 24 hours. if not then max time if 5–7 working days. If a refund has been processed manually from the merchant/processor end, then it will take 5–7 working days.Does Depop protect the seller?
All sales made via the Depop BUY button are covered by Seller Protection.Where is the Depop refund button?
Log into the Depop app. Click on the 'Receipts' tab. Find and click on the transaction you will be refunding for your buyer. Click the 'Refund' button.Why does Depop take so much money?
Depop—like any other business—needs to make money to keep on going. For Depop, this comes in the form of selling fees. Depop charges a 10% fee including the shipping cost on whatever item sells. This fee is automatically taken from the PayPal account connected to your Depop account.How do I ship a package on Depop?
How do I use Ship with Depop?- When listing or editing an item scroll to the bottom to select Shipping.
- Tap Domestic > select Ship with Depop > enter or confirm your address.
- Select Parcel Size > Choose the option for the size/weight of the item.
- Scroll down to choose whether you offer Free Shipping:
