How do I contact Aetna?

Call us. 1-800-US-AETNA (1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET.

Moreover, how do I contact Aetna insurance?

Contact us by phone

  1. HMO and Medicare Advantage - 1-800-624-0756.
  2. Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862)
  3. Voluntary plans - 1-888-772-9682.
  4. Worker's comp - 1-800-238-6288.
  5. ASA and Meritain - use phone number on member's ID card.

Also, where do I send my Aetna claim? Aetna Directory

Claims Address Aetna Inc. P.O. Box 981106 El Paso, TX 79998-1106
Aetna Rx Home Delivery (mail order drugs) (866) 612-3862 P.O. Box 417019 Kansas City, MO 64179-9892
Maintenance drug automated refills (credit card) (888) 612-3862
Aetna Behavioral Health (800) 424-1601
Vision One (800) 793-8616

Thereof, what is Aetna phone number?

1-800-872-3862

How do I know if my Aetna Insurance is active?

To check on the status of your enrollment at Aetna, you can call 1-800-282-5366, option 1. Here is a second way to get your membership information. On the internet go to www.aetna.com.

Related Question Answers

How do I talk to a person at Aetna?

Aetna customer service phone number is 1-877-204-9186. For general inquiries you can reach Aetna Corporate Headquarters at 1-800-872-3862. Live customer service agents are available from 8am to 6pm EST Monday-Friday. For help with signing up you need to dial 1-800-225-3375.

How can I speak to a representative at Aetna?

Call us at 1-877-54 AETNA during business hours to speak with a Member Services representative for: Information about your plan benefits.

How do I cancel my contract with Aetna?

The Agreement may be terminated by either Party at any time after the initial term, or non-renewed at the end of the initial or any subsequent term, for any reason or no reason at all, with at least ninety (90) days advance written notice to the other Party.

What all does Aetna insurance cover?

Aetna* health benefits plans cover most types of health care from a doctor or hospital. The plan covers recommended preventive care and care that you need for medical reasons. It does not cover services you may just want to have, like plastic surgery. It also does not cover treatment that is not yet widely accepted.

Does Aetna still exist?

After CVS announced the acquisition of Aetna in December 2017, CVS announced that the company's headquarters would remain in Hartford, scrapping plans to move to New York City. On December 3, 2017, CVS Health announced the acquisition of Aetna for $69 billion.

Where are Aetna offices located?

Aetna headquarters is located at 151 Farmington Ave, Hartford.

Who bought Aetna?

CVS

Where is Aetna insurance based?

Aetna is the direct descendant of Aetna (Fire) Insurance Company of Hartford, Connecticut. The name of the company is based on Mount Etna, at the time the most active volcano in Europe.

How many offices does Aetna have?

11 offices

How do I check my Aetna plan?

To check on the status of your enrollment at Aetna, you can call 1-800-282-5366, option 1. Here is a second way to get your membership information. On the internet go to www.aetna.com.

How do I get a new Aetna insurance card?

If you need a duplicate or additional ID card, you can view and print one within your secure member website. A digital or printed card is identical to a plastic ID card. If you're having trouble, contact us and we can help.

Does Aetna send insurance cards?

This information will help notify your clients and their members about this change. As you know, we mail printed ID cards to new Aetna members when they enroll. Once registered, members can access and print a copy of their digital ID card by visiting the ID card section of Navigator.

How many states does Aetna operate in?

About Aetna Health Insurance in California Aetna offers health insurance in all 50 states and in terms of membership is the third largest health insurer in the United States behind United Healthcare and Anthem Blue Cross. In California, Aetna ranks sixth in number of members among health insurance companies.

Can I submit an Aetna claim online?

Submitting your claims electronically is quick, convenient and easy. Choose the option that works best for you.

How do I submit a bill to my insurance?

To help you along, we've compiled step-by-step instructions to help you submit your insurance claim form.
  1. Obtain itemized receipts and bills. First, you will need to ask your doctor, clinic or hospital for an itemized bill.
  2. Get your claim form.
  3. Make copies.
  4. Review then send.

How long do you have to submit a claim to Aetna?

180 days

Does Aetna accept paper claims?

We accept paper claims that contain all data elements contained on CMS-1450 or CMS-1500 (or successor standard) forms. Elements include: member identification number, Social Security number, dates of service, and complete and accurate breakdown of services.

What time does Aetna customer service open?

Hours of operation are Monday through Friday 7 a.m. – 11 p.m. ET, Saturday 7:00 a.m. – 9:30 p.m. ET, and Sunday 8 a.m. – 6 p.m. ET.

How much is Aetna Monthly?

How much is Aetna health insurance? Among eHealth shoppers, the average premium for an ACA-compliant health insurance in 2018 was $465.86 for an individual plan, although insurance costs can vary significantly depending on the kind of plan you choose, the benefits included and your location.

Is Aetna health insurance any good?

The Verdict. While individual results vary, Aetna provides some of the least expensive health insurance plans of the providers we tested. It does not provide short-term coverage, but it has several supplemental programs and is a solid program worth considering. With Aetna, you do not get the option of short-term plans.

What is the phone number for Aetna Member Services?

1-800-872-3862

How do I change my primary care physician with Aetna?

If you want to choose or change your PCP to another doctor in our provider network, call Member Services toll-free at 1-855-772-9076, TTY 711. You can also change your PCP through the secure member portal Opens In New Windowor by using the Aetna Better Health mobile app Opens In New Windowdownloaded on your smartphone.

How do you check if a procedure is covered by insurance?

Log on now. Your doctor search tool: Log into your online account, and look for a link to your plan's network, provider or doctor search tool. Different plans cover different doctors, specialists and clinics – called the plan's network. Check that the doctor you want to see is covered.

Is Aetna open on weekends?

Hours of operation are Monday through Friday 7 a.m. – 11 p.m. ET, Saturday 7:00 a.m. – 9:30 p.m. ET, and Sunday 8 a.m. – 6 p.m. ET.

Does Aetna cover blood work?

With your Aetna plan, you SAVE BIG on testing and other lab services. All you have to do is be sure your testing is sent to labs that are in the Aetna network, such as Quest Diagnostics®. These providers are available to service your Laboratory needs and may supply similar services as the National Laboratory Providers.

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